Heather Dolan

About Heather Dolan

Forward thinking leader that has over 20 years of experience in the technology industry. Passionate about the next generation of faster and ubiquitous payments technology that will benefit our customers and financial institutions. Actively working to change the payments industry by influencing and adopting the latest ecosystem offerings, while working internally to improve customer experience technology and ease of use of transfer capabilities. Focused on delivering well designed payments technology systems in an efficient manner, through the use of effectively structured teams and thoughtfully sequenced work. Over 55 patents filed and in process.

Experience

1. Enterprise Payments Technology Executive

   Bank of America

   Jun 2022 — Present

   Digital and Payments Transformation, Bill Pay, Receivables, Real Time Payments, Engineering, Program Execution, Cloud Adoption and Innovation

Education

• Ancell School of Business

  BBA, Management Information Systems

• Villanova University

  AA

Skills

• Electronic Payments
• E-Commerce
• IT Management
• Analytics
• Requirements Analysis
• Team Leadership
• Software Project Management
• Web Applications
• Business Intelligence
• Technology Management
• Risk Management
• Team Management
• Enterprise Architecture
• Project Communications
• Business Analysis
• Business Requirements
• Program Management
• Visio
• Cross-Functional Team Leadership
• Operational Risk Management
• Software Development
• Pmo
• Pmp
• E-Commerce SEO
• Integration
• Business Process Improvement
• End-to-End Project Management
• Process Operations
• Risk Assessment
• Project Management
• IT Strategy
• Operations Management
• Requirements Gathering