Heather Cumbo

Underwriter @Atlantic Coast Mortgage

Analyze and evaluate financial information that includes calculations, asset verification, and collateral and credit reviews in accordance with mortgage servicing guidelines, underwriting guidelines, and Fair Lending Practices for FHA, Conforming, Non-Conforming, USDA, DPA and Bond loan products.* Implemented a new loan review process that resulted in a 30% reduction in loan processing time and a 20% increase in loan approval rates.* Developed and maintained strong relationships with loan officers and other stakeholders, resulting in a 25% increase in referral business and a 10% increase in customer satisfaction scores.* Assess problems and discrepancies, identify potential solutions, locate documentation deficiencies, and document/report findings.* Keep current and up-to-date with industry trends, technology, and best practices in order to optimize efficiency, productivity, and quality of loans.