Heather Crawford
Assistant Director of Housekeeping
- Role
- Assistant Director of Housekeeping at The Peninsula Hotels
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Heather Crawford
High-energy operations leader who excels in the creation of appealing and hospitable service, managing cost and growing the food and beverage business while retaining an engaged and motivated staff. Notable skills in improving productivity and team engagement, staff training, and consistently high customer service satisfaction levels. Create an optimistic future for staff and promote collaboration with senior management; stay current with market trends to inform and improve business strategy; well known for sustaining adherence to policy and safety standards.Team Management | Banquet Event Operations (BEO)| Employee Training | WSET Level 1 Wine Award | P&L Reporting | Cash Management |MS Office | Point-of-Service (POS)| Conflict Resolution | Communications | Empathic Listener | Mentoring & Coaching
Experience
Assistant Director of Housekeeping
Apr 2024 — Present · Chicago, IL, US
Education
University of California, Riverside
B.S, Business Administration
2006 — 2010
Skills
- Marketing
- Social Media
- Microsoft Office
- Community Outreach
- Outlook
- Research
- Public Speaking
- Fundraising
- Leadership
- Customer Service
- Powerpoint
- Microsoft Excel
- Microsoft Word
- Event Management
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