Heather Gastelum
President- Personal & Commercial Lines Insurance Specialist @Bfi Insurance Services, Inc
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WORK HISTORY
President- Personal & Commercial Lines Insurance Specialist @Bfi Insurance Services, Inc
US
BFI Insurance Services strives to offer you quality insurance coverage, a high level of professional service and a long-term relationship. As independent agents, we’ll research rates and coverage from top insurance companies to find the best insurance rates and insurance plans for you. We do the insurance shopping and comparing for you to save you time and money! BFI Insurance is affiliated with all of the Large Insurance Carriers including Nationwide, Travelers, SafeCo, Progressive, Kemper Specialty Fidelity and dozens more! By using our State of the Art Technology, BFI Insurance Services is able search for any type of insurance you may need and guarantee a competivie policy to what you currently have-Collecting information from clients and assessing their risk profiles and insurance needs-Anticipate the insurance needs of clients, such as policy renewals-Creating and maintaining relationships with the customers including planning and attending meetings and knowing about the nature of the business or life of the client -Making research on the various insurance companies and insurance policies offered by them to help clients in choosing most suitable policy-Providing advice to clients on risk management and assist them to develop new ways to minimize risks-Preparing reports for insurance underwriters and negotiating with the clients-Renewing or modifying existing policies-Marketing and making new clients -Advising clients when and whether they need to make a claim on their policies-Developing and maintaining relationships with surveyors, structural engineers, underwriters, photographers, and other professionals-Collecting insurance premiums and processing accounts-Keeping detailed records of each and every policy.
EDUCATION
Grossmont College
Associates Degree, Liberal Arts
Grossmont College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
SKILLS
ABOUT HEATHER GASTELUM
Heather Gastelum | President & Owner, BFI InsuranceHeather Gastelum is a powerhouse in the insurance industry, starting her career at just 19 years old and never looking back. As the President and Owner of BFI Insurance, she leads with a relentless commitment to educating, protecting, and empowering her clients.Heather is not just in the business of selling policies—she’s in the business of safeguarding futures. She believes insurance isn’t just about coverage; it’s about strategic protection that ensures families, businesses, and assets are secure, no matter what comes their way. Her team at BFI Insurance specializes in home, auto, business, and commercial coverage, working with top carriers to provide the best protection at the best value—because every client deserves peace of mind.A true leader and visionary, Heather thrives on growth, discipline, and excellence in all areas of life. Whether she’s leading her team, strengthening her faith, staying committed to health and fitness, or embracing the joys of motherhood and marriage, she does it with purpose and passion.Her philosophy is simple:“I work for my clients, not the insurance companies. My mission is to ensure they are protected the right way—because they deserve nothing less.”
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