Heather Baran
Customer Support Specialist @Herman Miller
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WORK HISTORY
Customer Support Specialist @Herman Miller
I managed an estimated $20M in orders for one of Herman Miller\'s largest commercial clients. I supported Herman Miller\'s largest certified dealer. I lead and supported activities in support of the dealer and commercial contract business. I developed and maintained excellent working relationships with Certified Dealer partners and the Herman Miller Team. I participated in cross-functional project teams to pilot new technology, practices and business enhancements. I actively trained new team members and focused on problem solving to reduce human struggle and improve processes to reduce increase productivity. As a team member of Herman Miller I brought my whole self to work and invested time in volunteering and serving community partners such as Great Lakes Alliance, Ready for School and Lakeshore Ethnic and Diversity Alliance.
EDUCATION
Western Michigan University - Haworth College of Business
Bachelor of Business Administration, Marketing
ABOUT HEATHER BARAN
Accomplished, service-driven professional with over 20 years of experience, building relationships with customers and team members to drive sales results. Creative problem solver and self-starter with outstanding multitasking, organizational, and project management skills combined with a strong sense of personal accountability, commitment to community, and a positive service attitude. Eagerly embraces new responsibilities and audacious goals with confidence.
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