Heather Pepe
Senior Manager Business Intelligence @Russell Hendrix Foodservice Equipment
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WORK HISTORY
Senior Manager Business Intelligence @Russell Hendrix Foodservice Equipment
CA
Interacting with all business units to understand needs and gaps. Encouraged and attended regular business check-in meetings to foster open communication and process improvement opportunities to provide solutions to the larger business. Annual save of in labour savings and process improvement. Focusing process improvement opportunities to fully automate processes and collaborate with multiple teams to ensure full automation for all teams involved.Encouraging innovative and critical thinking, resourcefulness, and independence through project work, setting SMART goals, aligning team objectives with organizational priorities through best practices. Supported team expansion from 2 to 5 team members.Driving organizational strategy through improved and deeper analysis methodologies. Developing more complex analytical models to predict demand. Strategic margin optimization analysis for 10% margin increase. Providing instruction in designing and implementing better business intelligence delivery infrastructure, including development of data warehouse, automated order import from eComm platform, Shopify. Managing pipeline of open IT and BI projects to ensure deliverables and understand delays, establishing metrics to communicate with senior leadership impact and timeline for each project.Implementing a data warehouse, projected completion in under a year, including financial, revenue, procurement, distribution, accounting data.
EDUCATION
Western University
Bachelor’s Degree, Honors Specialization in Comparative Literature and Cultures
Western University
Masters of Arts, Comparative Literature and Cultures
SKILLS
ABOUT HEATHER PEPE
As a strategic problem solver, I derive immense satisfaction from crafting innovative and complete solutions for intricate business challenges. My approach centers on close and frequent collaboration with business units. I excel in dynamic environments, thriving on tackling and managing multiple complex projects with the team. I use my enthusiasm and empathy as a model for the dedication and drive I expect from my team. I consistently identify opportunities for process enhancement. Whether it’s eCommerce platform migration, ERP data consolidation, or establishing robust reporting pipelines and data warehouses, I am well-versed in driving efficiency.
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