Heather Anders

About Heather Anders

Certified Enterprise Agile Coach, Certified Scrum Master, Certified Scrum Product Owner, Certified SAFe 5 Scrum Master,

Experience

1. Associate Director, Agile Coaching & Operations (Interoperability)

   Humana

   Jan 2022 — Present

   This role is responsible for establishing an Agility Center within the Interoperability organization. It is accountable for championing, governing, scaling and measuring success of agile processes within Interoperability. To achieve this, the role develops and grows a team of RTEs, Scrum Masters and Agile Coaches across a global workspace.The Associate Director defines and steers the Interoperability organization’s agile transformation strategy. It serves in the role of Agile Coach through supporting, training and mentoring across the organization and externally. It establishes a mature and healthy software development working environment and provides continuous improvements in operational capabilities to optimize efficiency.In addition, this role champions to clearly define guidelines such as DoD, SM, PM and PO qualifications and responsibilities. It collaborates with executive leaders on portfolio governance for Scrum, Kanban, SAFe and other agile processes to facilitate the start or stop of teams based on investment decisions. It facilitates organizational learning, change management and process adoption of Agile via metrics, benefits realization, outcomes, and retrospective findings.

Education

• University of Wisconsin-Green Bay

  BA, Communication Processes, Public Relations, Organizational Communication

  2001 — 2004

Skills

• Feasibility Studies
• Research Project Management
• Marketing Strategy
• Social Media
• Graphic Design
• Strategy
• Excel
• Market Research
• Competitive Analysis
• Mappoint
• Public Relations
• Media Relations
• Microsoft Excel
• Powerpoint
• Project Management
• Business Planning
• Event Management
• Social Media Marketing
• Visio
• Newsletters
• Strategic Planning
• Public Speaking
• Word
• Retail
• Marketing Communications
• Marketing
• Marketing Management
• Event Planning
• Adobe Creative Suite
• Microsoft Word
• Customer Service
• Microsoft Office
• Press Releases