Heather A.
Senior Director, HR Region Operations @Core-Mark International
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WORK HISTORY
Senior Director, HR Region Operations @Core-Mark International
TX, US
Led HR operations for all OpCos across the U.S. and Canada, overseeing 60+ field HR business partners while driving process optimization efforts across multiple HR functions, enhancing operational efficiency and workforce planning.• Spearheaded the HRIS (UKG) transition, ensuring seamless implementation and adoption of the new platform for all associates, improving HR operational efficiency and compliance.• Designed and executed the transition to commission-based compensation for 300+ sales professionals, leading comprehensive change management efforts and program development.• Developed and managed AIP plan tools for 440+ associates to streamline incentive planning and enhance bonus effectiveness.• Led the First Five initiative, transforming the onboarding experience within the first five days of employment, contributing to a significant reduction in turnover from 88.1% in FY22 to 53% in FY25 (FYTD) and decreasing under-16-day turnover from 20.2% in FY22 to 6.4%(FYTD).• Designed and implemented a People Analytics dashboard to create visibility to people insights and analytics for data-driven decisions.
EDUCATION
The University of Lethbridge
Bachelor of Management, Human Resources/Labour Relations & Marketing
SKILLS
ABOUT HEATHER A.
Accomplished Human Resources Professional with extensive experience leading strategic HR initiatives in large, multi-site organizations within the distribution and foodservice industries. Proven ability to drive talent acquisition and development, enhance organizational effectiveness, and align HR strategies with business objectives. Adept at building high-performing teams, optimizing HR processes, and ensuring compliance with employment laws and industry regulations. Strong track record of fostering employee engagement, leading change management efforts, and influencing senior leadership.Expertise • Strategic Workforce Planning • Coaching & Leadership Development • Org Design & Effectiveness • Succession Planning • Change Leadership & Transformation • Culture Strategy & Engagement • Data & People Analytics • Executive-Level Communication • Labor Relations Strategy • Compensation & Total Rewards Design • Agile Decision-Making & Operational Execution • Microsoft Office (Word, PowerPoint, Excel, Visio) • Systems Experience (Ultipro, TalentLink, Livelink, Virtual Edge, Workday, Jive) Languages: English (Fluent); French (Intermediate)
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