Heather Willovit

About Heather Willovit

Creating an eco-system of people who are committed to progress in all aspects of their lives. Delivering growth for all stakeholders, be it customers, employees, suppliers, community and personal. Utilizing AI to unlock impactful results.

Experience

1. Principal Consultant

   Ricoh USA, Inc.

   Mar 2023 — Present · US

   The Principal Consultant is responsible for the development and delivery of consulting services (Discovery). The PC is involved in both pre-sales and post-sales settings that relate to complex business process analysis and optimization engagements in and data, composition print, inserting and mail environments. The PC maps and analyzes the current business processes, identify bottlenecks and opportunities for efficiency improvement & cost savings through process modeling. The deliverable from this data gathering will be the creation of a compelling report, ROI/TCO and presentation based on key financial and business objective data points, while being mindful of the client\'s corporate culture.#lookatricoh

Education

• Florida State University

  Bachelor of Arts (B.A.), Computer Science

  1989 — 1993

• The New School

  Photography/ Graphic Art

  1993 — 1994

Skills

• Sales Operations
• Managed Print Services
• Professional Services
• Customer Service
• Training
• Channel
• Software Implementation
• Enterprise Content Management
• Color Management
• Wide Format Printing
• Sales
• Solution Selling
• Variable Data Printing
• Pre-Press
• Management
• Cross-Functional Team Leadership
• Offset Printing
• Engineering
• Graphics
• Salesforce.com
• Print Management
• Print
• Saas
• Account Management
• Inkjet
• Selling
• B2b
• Customer Relations
• Training & Development
• Direct Sales
• Sales Presentations
• Digital Imaging
• Crm
• Employee Training
• Direct Mail
• Sales Process
• Enterprise Software
• Photocopier
• Key Account Management
• Scanners