Heather Williams
Quality Assurance Manager | ISO 9001 and AS 9100 Auditor
- Role
- Quality Assurance Manager at Goex
- Location
- Benton, LA, US
- LinkedIn followers
- 500 followers
About Heather Williams
I am an operations and quality executive with a deep, hands-on background in manufacturing, surface finishing, and organizational leadership. With more than a decade of experience managing complex production environments, implementing ISO/AS standards, and developing high-performance teams, I specialize in transforming day-to-day operations into efficient, resilient, and customer-focused systems.My career spans precision machining, plating and finishing, aerospace/defense compliance, and multi-department operational oversight. I bring a blended skill set that includes quality management, auditing, chemistry and process control, production scheduling, strategic planning, and business development. I’ve managed everything from daily machine-shop operations to the stewardship of 30+ plating chemistries while maintaining strict compliance with ISO 9001, AS9100, ITAR, RCRA, wastewater regulations, and SARA Tier II reporting.Beyond the technical expertise, I’m passionate about developing people and elevating organizations. I’m a lifelong learner and active participant in professional leadership programs such as SBA THRIVE, Women in STEM and Manufacturing, and ongoing audit/quality systems training. I believe in building strong, trusting relationships across teams, mentoring the next generation of manufacturing professionals, and contributing to community and industry growth whenever I can.Throughout my leadership journey, I’ve aligned production, quality, and business goals to increase efficiency, improve compliance, and strengthen customer relationships. I thrive in dynamic environments where operational excellence, regulatory precision, and strategic thinking come together — and I approach every role with empathy, accountability, and a commitment to continuous improvement.Core Competencies- Operations Management & General Management- ISO 9001 & AS9100- Lead Auditing (ISO/AS Certified Auditor)- ITAR, RCRA, Wastewater Regulations, SARA Tier II- Production Planning & Scheduling- Supply Chain & Vendor Management- Business Development, Quoting & Sales- Chemistry Analysis & Troubleshooting for 30+ Plating Solutions- Leadership, Training, & Workforce Development
Experience
Quality Assurance Manager
Jan 2026 — Present · LA, US
Mentored and developed direct reports to enhance organizational capability and foster a culture of quality. • Led the implementation of an ISO 9100 compliant Quality Management System, ensuring adherence to regulatory standards. • Oversaw quality operations in chemical manufacturing, monitoring production processes for compliance with Goex standards.
Education
Western Wyoming Community College
Associate of Arts (AA)
1994 — 1996
Metropolitan State University of Denver
Bachelor of Science (BS)
1999 — 2010
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