Heather Whillans
Sr Project Manager, Decision Analytics Software Delivery @Experian
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WORK HISTORY
Sr Project Manager, Decision Analytics Software Delivery @Experian
Ottawa, ON, CA
Successfully deliver strategic, complex projects built on strong client relationships and enterprise-wide collaboration.• Provide clear and effective communication with executive leadership, clients, and internal teams to ensure alignment and informed decision-making.• Lead and coordinate cross-functional teams while mentoring staff to deliver high-quality and integrated client initiatives.• Translate complex business requirements into clear technical specifications including leading discussions with clients and internal teams.• Establish and manage project frameworks, scope, key responsibilities and risk mitigation to ensure on-time and on-budget delivery.• Develop, implement, and refine best practices to improve efficiency, consistency, and delivery success.
EDUCATION
Algonquin College of Applied Arts and Technology
Business Administration - Information Systems
SKILLS
ABOUT HEATHER WHILLANS
Results-driven leader with 23+ years delivering complex software initiatives for major financial institutions. Experienced in leading multi-national teams, driving cross-functional execution, and communicating strategically with executives. Focused on aligning delivery with business goals and building high-performing, growth-oriented teams.
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