Heather Vandevanter

Experience

1. Sr Csm, Enterprise Sales Solutions

   Linkedin

   May 2022 — Present

   As a Sr. Customer Success Manager on LinkedIn\'s Sales Solutions team, I drive program success and financial outcomes for global enterprise sales programs. My primary goal is to ensure sales professionals exceed their revenue targets by fostering a buyer-first mindset and collaborating closely with Sales Leaders to define customer priorities, ROI metrics, and manage program implementations.To achieve these objectives, I focus on the following areas- Co-developing and executing multi-year strategies for enterprise sales teams and organizations- Collaborating with cross-functional teams to proactively identify opportunities and risks within Sales Navigator programs- Building strong, multi-threaded relationships to establish program governance and maintain executive buy-in- Leading in-person and virtual \"leadership roundtable\" workshops to influence program direction- Creating and delivering data-backed program ROI reports to align more deeply with each account, mitigate risks, and identify opportunities for enhanced partnership- Crafting and implementing enablement and communication strategies to drive adoption and maximize the value of the Sales Navigator platform- Conducting Success Plans, Metric Health Checks, and Strategic Value Reviews to ensure continuous value alignment and proactively identify risks and opportunities for closer client collaboration.

Education

• University of San Francisco

  Master of Arts (MA), Management

  2013 — 2015

• San Diego State University

  Bachelor of Arts (BA), Communication, D1 Women’s Soccer Captain

  2006 — 2010