Heather Tillman
Director Product Strategy at Lumen
- Role
- Director Product Strategy at Lumen Technologies
- Location
- Elizabethton, TN, US
- LinkedIn followers
- 500 followers
About Heather Tillman
25 years experience in telecommunications industry with a play to win attitude. Focused on fiber technology expansion and leading industry AI concepts to be more efficient and streamlined. Develop teams with diverse backgrounds and ideas to promote a culture that is creative, diverse attitude and a mindset dedicated to moving forward to success. Part of a team that developed, created and launched WiFi 7 product, the first in our industry.
Experience
Director Product Strategy
Apr 2023 — Present
Skills
- Customer Retention
- Training
- Customer Satisfaction
- Call Center Development
- Vendor Management
- Telephony
- Troubleshooting
- Avaya Technologies
- Cross-Functional Team Leadership
- T1
- Leadership
- Quality Assurance
- Wireless
- Ivr
- Customer Experience
- Call Center
- Team Leadership
- Unified Communications
- Performance Management
- Workforce Management
- Voip
- Broadband
- Call Centers
- Managed Services
- Telecommunications
- Process Improvement
- Avaya
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.