Heather Swanson

About Heather Swanson

As an Executive Assistant to five Executives (ranging from C-suite to Divisional Vice President), I thrive in fast paced and ever changing work environments. My top professional attributes include: my ability to perceive unspoken needs and to act quickly, my ever positive attitude, and my top notch organizational skills. I am a master at task prioritization and seamlessly pivoting from one responsibility to the next. I love to find creative solutions to difficult problems and enjoy building more efficient processes.

Experience

1. Executive Assistant

   REI

   Feb 2022 — Present · Seattle, WA, US

   Support five executives (ranging from C-Suite to Divisional Vice President) in their day to day needs• Maintain and manage all complex scheduling and calendar needs • Plan and execute monthly team events ranging from community volunteering to large corporate gatherings• Track all receipts and expenses and process monthly expense reports • Manage and distribute weekly business planning agenda• Work directly with the Chief Strategy Officer and the DVP of Enterprise Strategy execute monthly strategic planning sessions• Collaborate with the EA team to plan out the meeting structure for the following year• Assist with the quarterly Board of Directors meetings including sourcing locations, agenda planning, and providing in person support during events• Create and maintain organization charts and distribution lists for the team• Awarded the 2025 Anderson Award-a peer nominated awards program given to the top performers at REI

Education

• Seattle Pacific University

  BA, Communications and Sociology

  2004 — 2008

Skills

• Microsoft Office
• Sales
• Customer Service
• Salesforce.com
• Powerpoint
• Fashion
• Key Account Management
• Customer Satisfaction
• Microsoft Word
• Organization
• Media Relations
• Store Management
• Communication
• Retail Sales
• Retail
• Time Management
• Account Management
• Event Planning