Heather Stenhouse
Operations and Planning Manager @University Of Glasgow Adam Smith Business School
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WORK HISTORY
Operations and Planning Manager @University Of Glasgow Adam Smith Business School
Glasgow, GB
I lead on the delivery of a range of business services that support the general infrastructure of the School. I work in partnership with senior colleagues across the School, College and University, with a focus on strategic governance and business continuity; operational excellence; workload planning, timetabling and health, safety and wellbeing, contributing to the development of service excellence within the School’s professional services team.I represent the School and College on University-wide change programmes, embedding a culture of continuous improvement to effectively support the core business of the school.
EDUCATION
Advance HE
Aurora Women's Leadership and Development Programme
Nottingham Trent University
AUA Postgraduate Certificate, Higher Education Administration, Management and Leadership
ABOUT HEATHER STENHOUSE
I am a diligent and committed individual with over thirty years leadership and management experience in the higher education sector working in the School of Law in the University of Glasgow, having previously spent a significant amount of time in a variety in leadership roles within both the University of Glasgow and the University of Strathclyde. An accredited member of the Association of Higher Education Professionals, I am a graduate of the 2014 cohort of the Postgraduate Certificate in Higher Education Administration, Management and Leadership.I served as co-opted member of Curriculum Quality and Development Committee, South Lanarkshire College, March 2020 – November 2021; Non-executive Board of Management member, South Lanarkshire College; and was Chair of Curriculum, Quality and Development Committee, November 2021 - November 2023From 20••••21, I was a member of the University of Strathclyde Court, representing Professional Services staff.My specialties include: leadership and managing teams; learning and teaching strategy development; academic quality; governance; support services; budget management; operational excellence; team work; student recruitment; relationship management; mentoring; communication; problem solving; presentation skills; data handling; training and development; project management;
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