Heather Smith
Senior Solutions Consultant at TiER1 Performance
- Role
- Senior Solutions Consultant at Tier1 Performance
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Heather Smith
A versatile, results-focused training and development professional with extensive experience leading clients through the process of creating instructionally sound, learner-centric training deliverables. Partners and consults with clients to assess training needs. Conducts analysis to recommend effective delivery methods to support organizational goals and business needs. Utilizes instructional design models to ensure effective training deliverables designed to improve organizations\' performance and profitability.
Experience
Senior Solutions Consultant
Jan 2025 — Present · Pittsburgh, PA, US
Education
Indiana University of Pennsylvania
Master of Arts in Adult and Community Education, Adult Education
1999 — 2001
PennWest Clarion
Business Admin, Management
1990 — 1994
Skills
- Analysis
- Needs Analysis
- Instructor-Led Training
- Leadership
- Performance Consulting
- Curriculum Design
- E-Learning
- Training Needs Analysis
- Performance Improvement
- Snagit
- Strategy
- Webex
- Addie
- Adult Education
- Performance Management
- Employee Training
- Human Resources
- Hands-on Training
- Program Management
- Software Documentation
- Lectora
- Distance Learning
- Management
- Employee Engagement
- Blended Learning
- Adult Learning Theory
- Technical Writing
- Workshop Facilitation
- Instructional Design
- Evaluation
- Training
- Sharepoint
- Leadership Development
- Training Delivery
- Learning Management
- Coaching
- Ilt
- Technical Training
- Project Management
- Curriculum Development
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