Heather Schneider
General Manager/Frame-ist/Optician/Fashion
- Role
- General Manager at eyebobs
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Heather Schneider
As an experienced Account Manager with a track record of success, I am dedicated to building strong, long-lasting relationships with customers. With a focus on customer satisfaction, I have honed my skills in communication, customer support, and sales processes to ensure that I can meet customer expectations and exceed their needs. In my current role at Resonetics, I operate as the lead point of contact for customers, managing the RFQ and order entry processes, and collaborating with colleagues across multiple departments. I maintain accurate records, provide status updates, and act as a liaison for Account Managers at other sites. Prior to Resonetics, I managed incoming calls and customer service inquiries at Adhesive Label Company, ensuring that customers received accurate and complete information while actively seeking new sales leads. I developed and implemented marketing programs to increase sales, ensuring brand guidelines were met in all materials and communications, and tracked progress towards sales targets. Throughout my career, I have demonstrated a commitment to customer-focused service, and I am eager to continue building strong, mutually beneficial relationships with customers.
Experience
General Manager
Aug 2023 — Present · Minnetonka, MN, US
As an accomplished and results-driven General Manager with a passion for the optical industry, I bring a proven track record of success in driving operational excellence and enhancing customer experiences within the optical retail sector.
Education
Anoka Ramsey Community College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
2010 — 2013
Concordia University-St. Paul
Bachelor's Degree, Human Resources Management/Personnel Administration, General
2013 — 2015
Skills
- Inventory Management
- Microsoft Word
- English
- Loss Prevention
- Mac
- Word
- Time Management
- Managing Managers
- Apparel
- Store Management
- Multiple Projects Simultaneously
- Fashion
- Merchandising
- Retail
- Associate Engagement
- Microsoft Office
- Sales
- Social Media
- Public Speaking
- Data Entry
- Associate Development
- Customer Service
- Retail Sales
- Powerpoint
- Writing
- Visual Merchandising
- Excel
- Access
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