Heather Sauer
Travel Agent @Heather\'s Happy Travels
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WORK HISTORY
Travel Agent @Heather\'s Happy Travels
Traverse City, MI, US
Customized Travel Planning: Design and curate personalized travel itineraries based on clients\' preferences, budgets, and interests, ensuring memorable and seamless travel experiences.Sales & Booking Management: Promote and sell domestic and international travel packages, including flights, hotels, cruises, tours, and transportation services, securing the best deals for clients.Client Consultation & Support: Provide expert advice on destinations, travel requirements, and cultural experiences, ensuring clients make informed travel decisions.Vendor & Supplier Relations: Build and maintain strong relationships with travel suppliers, airlines, hotels, and tour operators to secure competitive rates and exclusive offers.Problem Resolution: Offer 24/7 support to resolve travel disruptions, such as flight cancellations or booking issues, ensuring minimal impact on clients\' travel plans.Market Trend Analysis: Stay updated on travel trends, emerging destinations, and seasonal offers to recommend fresh travel ideas and packages.Sales Growth & Revenue Generation: Meet and exceed sales targets by upselling travel experiences, add-ons, and exclusive deals, contributing to revenue growth.Marketing & Promotion: Develop and execute marketing strategies, including email campaigns, social media promotions, and event participation to attract and retain clients.Customer Relationship Management: Foster long-term relationships with clients through exceptional service, follow-up communication, and loyalty programs to encourage repeat business.
EDUCATION
Millington High School
High School Diploma
Northwood University - DeVos Graduate School
Master of Business Administration (MBA)
Northwood University
Bachelors of Business Administration
ABOUT HEATHER SAUER
Experience of leading prosperous teams through various sized companies. Skilled at…
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