Heather Sacco

About Heather Sacco

As a digital workplace and user experience (UX) practitioner, I\'m always at the intersection of people, business, technology, and culture. Using the latest cloud-based platforms and agile methodologies, I deliver engaging, practical business solutions that inform, assist and engage my fellow employees. I bring a unique set of experiences - IT, Marketing & Communications and Human Resources - that inform my problem-solving and enhance my collaboration with stakeholders across a wide range of business and technical units. Certification:UX Certification from Nielsen Norman GroupSpecialties: Intranet, Digital Workplace, User Experience, Content Strategy, Information Architecture, Content Management Systems, Usability, Social MediaWeb Technologies:Microsoft 365, SharePoint Online, Azure Dev Ops, search, analytics, SiteCore, DNN, HTML, CSS

Experience

1. Senior Product Owner - Intranet Modernization

   Humana

   Jun 2021 — Present

   Product owner for a modernized, cloud-based, intranet that supports over employees using the Microsoft 365/SharePoint Online platform.Key accomplishments:• Developing partnerships with business stakeholders, developers, and vendors• Establishing the adoption of agile practices• Managing the product roadmap and backlog• Defining and coordinating the configuration and rollout of features of the platform within a complex organization• Writing and prioritizing user stories to ensure continuous delivery of new features using SAFe practices• Providing guidance on governance• Managing product budget and contracting with implementation partner• Migrating intranet from on-prem SiteCore to Microsoft 365

Education

• UC Santa Barbara

  Bachelor of Arts (B.A.) with High Honors, Cultural Anthropology, Education

Skills

• Email Marketing
• Cms
• Project Management
• Microsoft Office
• Sql
• User Interface Design
• Bootstrap
• Web Development
• Rapid Prototyping
• Business Analysis
• Self-Starter
• Governance
• End User Training
• Collaboration Solutions
• Joomla
• Product Road Mapping
• Simplifying the Complex
• Adobe Acrobat
• Web Standards
• Css
• Sharepoint Designer
• Technical Documentation
• User Experience
• Marketing Strategy
• Xhtml
• Information Architecture
• Search Engine Optimization (SEO)
• Templating
• Iterative Design
• Web Project Management
• Agile Methodologies
• Digital Strategy
• Cascading Style Sheets (Css)
• Web Design
• Large Scale Deployments
• Html 5
• Sharepoint
• Cross-Browser Compatibility