Heather Posey
Outside Commercial Sales Representative @Fireclay Tile
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WORK HISTORY
Outside Commercial Sales Representative @Fireclay Tile
EDUCATION
Harrington College of Design
Bachelor of Fine Arts, Interior Design
The Art Institute of Pittsburgh
Associate's degree, Visual Communication/Illustration
ABOUT HEATHER POSEY
I’m a client account manager with a background in design-driven, product-led environments, partnering with clients to translate complex offerings into clear, actionable strategies that support long-term success.Across my career, I’ve worked closely with architects, designers, contractors, and end-users—serving as a trusted advisor who listens deeply, understands business goals, and guides clients through decision-making with clarity and confidence. I’m most effective in roles that value thoughtful collaboration, strong communication, and strategic problem-solving over transactional selling.I bring experience managing sophisticated client accounts, coordinating cross-functional teams, and advising on creative strategy, product applications, and best practices. Known for balancing multiple priorities while maintaining strong relationships, I thrive in environments where curiosity, empathy, and clear thinking drive meaningful outcomes.PROFESSIONAL ATTRIBUTES: Strategic client partner with experience supporting design-focused and visually led solutions, Trusted advisor to architects, designers, and project teams, known for clarity, empathy, and follow-through. Communicates product value through thoughtful presentations, clear messaging, and practical AREAS OF FOCUS:• Client Account Management• Strategic Partnerships• Consultative Communication• Cross-Functional Collaboration• Creative Strategy• Translating Complex Information• Stakeholder Management• Digital Platforms & Tools• Presentation Development•
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