Heather Perkins
Licensed Healthcare/Accident Insurance Agent as well as Notary Public for the state of NH
- Role
- Licensed Insurance Agent at TTEC
- Location
- Exeter, NH, US
- LinkedIn followers
- 500 followers
Experience
Licensed Insurance Agent
Jul 2025 — Present · US
Currently on the Aetna Medicare campaign, as a licensed healthcare insurance agent, in a fully remote setting. Well versed in HIPAA guidelines, eligibility requirments, enrollment periods and election periods pertaining to medicare part C and D. Handled very high call volume during annual enrollment, and have many years proven success in diffusing difficult members, upselling, and using active listening to identify needs, find a solution for the members needs, as well as ensure they are protected. All metrics including conversions, kvs, acw, and QA are met monthly. Proficient in salesforce, Marx, think agent, stars, secure remote worker, and various other systems needed to conduct research and collect data.
Education
West Milford High School
Diploma, general
1998 — 2002
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