Heather Pazak

About Heather Pazak

Dynamic Customer Success and Technical Adoption leader with a proven record of delivering exceptional business transformation to Enterprise customers through strategic planning and execution. Experience in building deep relationships with key stakeholders to provide superior customer satisfaction, services growth, and exceptional business value to customers. Excellent communication skills with a demonstrated record of taking on big challenges, building/leading teams, driving innovation, and achieving business success. Skilled in Support, Customer Advocacy, Professional Services, Data Center, Management, and Software as a Service (SaaS). Security cleared for Federal.Chairperson Board of Directors, Punk Rock Saves Lives.

Experience

1. Global Staff Technical Adoption Manager

   Vmware

   Apr 2023 — Present · US

Education

• Stephen F. Austin State University

  Secondary Education, Education

  1987 — 1989

• Harvard Business School Online

  Certificate in Power and Influence for Positive Impact

• PTI

  MCSE, CCNA and Comptia Certifcations, Information Technology

  1999 — 2002

• Harvard Business School Online

  Certificate in Strategy Execution

Skills

• Customer Engagement
• Virtualization
• Microsoft Technologies
• Selling
• Saas
• Powershell
• Security
• Enterprise Software
• Technical Support
• Data Center
• Leadership
• Professional Services
• Windows
• Sql
• Cloud Computing
• People Skills
• Networking
• Management
• Vmware
• Team Management
• Disaster Recovery
• Sharepoint
• Active Directory
• Strategy
• Network Security