Heather Osborn

Specialist; HR Shared Services Operations & HR Transformation Program Lead at Kellogg Company

Role
HR Transformation Global Program Lead (Gbs Process Design & Transition) at Kellogg Company
Location
Battle Creek, MI, US
LinkedIn followers
500 followers

About Heather Osborn

Experienced Human Resources lead with a demonstrated history of working in the consumer goods industry. Skilled in People Management, Employee Data Administration, Process Design, Project Management, and HR Technologies. Strong human resources professional with several years of global experience with a Bachelor of Business Administration (B.B.A.) focused in Human Resource Organizational Management from Davenport University.

Experience

  1. HR Transformation Global Program Lead (Gbs Process Design & Transition)

    Kellogg Company

    Jun 2015 — Present · Battle Creek, MI, US

    On shore transition lead for Data Management processes moving to outsourcing center in Mumbai, India-Participated in various process design workshops including Data Management, Compensation, Global Mobility, Talent Acquisition, Onboarding, Exit Management, Leave Management, Employee Relations, Benefits Administration, and Portal and Content where the global process was built from the top down-HR data lead for integrating the new HR technology solution (Success Factors) with the HR process designs and work flows-HR data lead and technology lead for 2nd round of process design, fit gap sessions, readiness sessions, and technology reviews-Lead for transition activities including creating of escalation documents, business continuity plans, and desktop procedures-Part of the transition team for Europe transformation to ensure continuity across global processes-Global lead for the Asia Pacific transformation in process design-Leading the ongoing proficiency and sustainability plans for the HRO Mumbai service center. Have traveled to Mumbai on 5 occasions. Focused on creation of process for long term proficiency and ensuring processes are meeting the global standards

Education

  • Davenport University

    Bachelor of Business Administration (B.B.A.), Human Resource Organizational Management

    2009 — 2015

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Heather Osborn — HR Transformation Global Program Lead (Gbs Process Design & Transition) at Kellogg Company in Battle Creek, MI, US | Unifers