Heather Oshea

WORK HISTORY

EDUCATION

ABOUT HEATHER OSHEA

Heather O’Shea is a results-oriented, Account Manager with proven success creating and managing client relationships. Her networking throughout the business community in Virginia and North Carolina, strong interpersonal and communication skills as well as excellent customer follow up result in significant revenues for every territory she manages. She has a comfort level to interface with all levels of management within company and client organizations. Heather is a model employee who has a phenomenal work ethic. She is well organized, professional and always is willing to assist others as necessary. Heather utilizes her leadership and marketing skills to manage over 300 Virginia accounts, while supporting 50 national accounts and consistently achieves at least 125% of revenue targets. Heather knows her customer base and her products so, uncovering and closing revenue opportunities comes very easy to her. Heather has experience with and is technically proficient in Seibel, SalesLogix CRM and Lotus Notes software applications as well as the MS Office Suite. Specialties: • 18 years of product and project implementation, conducting client and team meetings for planning and debriefing. • 16 years in Account Management, inside sales and account development, conducting training, client visits to review reports and renew contracts, prospecting, client research, responding to RFP’s. Negotiate contracts with new and existing customers, prepare and present Formal Business Reviews, proposals and customer price increases.