Heather Mulligan-Gonzalez
Management Analyst II, 911 dispatcher, instructor, trainer and first responder mental health advocate
- Role
- Course Instructor at 21 Clets, Llc
- Location
- San Mateo, CA, US
- LinkedIn followers
- 500 followers
About Heather Mulligan-Gonzalez
As a management analyst at the East Palo Alto Police Department, my mission is to lead…
Experience
Course Instructor
Jul 2019 — Present · Redwood City, CA, US
Course Instructor for Active Shooter/Violent Intruders and Communications Training OfficerCalifornia POST Subject Matter Expert and advisor on Violent Intruder/Active Assailants video course on the learning portal California POST Subject Matter Expert in Terrorism & advisor on the Law Enforcement Response to Terrorism (LERT) video course on the learning portalAdvisor to California POST for the Courtroom Testimony and Dispatch Priming video courses on the learning portalAdvisor to California POST for the Dispatcher Basic Academy FEMA certified in Threat Hazard Identification and Risk Assessment (THIRA)Member, International Counter-Terrorism Officers Association (ICTOA)Member, International Association for Counter-Terrorism and Security Professionals (IACSP)Currently developing curriculum on Basic Tactical Concepts and Crisis Negotiations
Education
Southern New Hampshire University
Master of Science (M.S.), Justice Studies, Concentration: Homeland Security & Counterterrorism
2014
Texas A&M Engineering Extension Service
Certificate, Critical Infrastructure Protection
2016 — 2016
California POST
Certificate, Advanced, Public Safety Dispatch
1998 — 2017
Southern New Hampshire University
Graduate Certificate, Public Administration
2014 — 2016
UC Santa Barbara
Bachelor of Arts (B.A.), Law & Society
1994 — 1997
California POST
Certificate, Intermediate, Public Safety Dispatch
1998 — 2014
California POST
Certificate, Basic, Public Safety Dispatch
1998 — 1998
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