Heather Moreno

About Heather Moreno

I am a wholesale markets compliance and regulatory policy leader with 15+ years of experience building enterprise governance, controls, and enforcement readiness across highly regulated energy and financial market environments. I currently serve as Director of Wholesale Markets Compliance, with full accountability for program strategy, surveillance and monitoring frameworks, investigations, and regulator engagement across seven markets, including FERC‑jurisdictional activity.I have led and developed teams of 4–6 compliance professionals, overseeing day‑to‑day market conduct oversight, issue management, and regulatory responsiveness. My role includes managing RFIs, coordinating audits, and ensuring the organization maintains a strong, defensible compliance posture in dynamic market conditions.Previously, I served as Director of Retail Policy, where I shaped multi‑state regulatory outcomes through targeted advocacy and stakeholder engagement. This policy background informs my compliance leadership today—allowing me to translate evolving regulatory requirements into practical, scalable controls that align commercial objectives with regulatory expectations.I am known as a trusted advisor to executives and market‑facing teams, providing clear guidance on market conduct risk, enforcement exposure, and regulatory change. I oversee annual compliance training for more than 100 employees across various wholesale market disciplines, ensuring consistent understanding of market rules, internal controls, and accountability expectations across the enterprise.My experience includes oversight of battery energy storage system (BESS) portfolios in CAISO and ERCOT, integrating emerging resource frameworks into existing compliance and monitoring structures while supporting disciplined market participation.Core strengths include:Wholesale markets compliance leadership · Regulatory engagement and enforcement readiness · Investigations and surveillance · Policy‑to‑execution translation · Executive advisory · Team leadership · Energy and financial market regulation

Experience

1. Director, Wholesale Market Compliance

   Vistra Corp.

   Sep 2023 — Present

   I provide enterprise leadership for wholesale markets compliance across electricity, natural gas, and derivatives markets, with responsibility for regulatory governance, oversight frameworks, and enforcement preparedness. My work focuses on establishing effective compliance structures that support lawful market participation, transparency, and institutional accountability.I lead multidisciplinary compliance teams responsible for monitoring activities, regulatory training, and senior‑level advisory support to market‑facing and operational functions. I serve as a principal point of coordination with regulators, market authorities, and auditors, managing regulatory inquiries, examinations, audits, and complex information requests.A core aspect of my role is translating evolving regulatory and policy requirements into practical, scalable controls and monitoring mechanisms that strengthen governance, reduce systemic and conduct risk, and support stable, well‑functioning energy markets.

Education

• Wilberforce University

  Bachelor of Science (BS), Organizational Management

• Washington University in St. Louis

  Master's degree, Legal Studies, General

  2017 — 2018

Skills

• Electric Utility
• Electricity Markets
• Trading
• Commodity
• Energy Markets
• Gas
• Risk Management
• Energy Industry
• Energy
• Natural Gas
• Pipelines
• Commodity Markets
• Process Improvement
• Petroleum
• Natural Gas Trading
• Credit Risk
• Contracts Administrators
• Credit Analysis
• Analysis
• Power Plants
• Gas Pipelines