Heather Johnsen McSwiggin

Sunset Center Event Staff @Sunset Cultural Center

Monterey, CA, US
MOBILE NUMBERS
+18•••••••69

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WORK HISTORY

Sep 2019 — Present

Sunset Center Event Staff @Sunset Cultural Center

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Carmel By The Sea, CA, US

EDUCATION

2000 — 2004

Ohio University

Human and Consumer Sciences

SKILLS

Travel ArrangementsPhone EtiquetteAdministrative AssistanceAdp EzlabormanagerOffice AdministrationResearchMicrosoft ExcelHiring PracticesData EntryEntertainmentEvent PlanningInterviewsBusiness LettersConsultingRecruitingSocial MediaMicrosoft OfficeMicrosoft WordTour BookingMusic IndustryExpense ReportsHuman Resources

ABOUT HEATHER JOHNSEN MCSWIGGIN

September 2019 - Present - Sunset Center Event StaffAugust 2017 - February 2020 - Hiring Team/ RecruitingMarch 2016 – February 2017 -Senior Agent Assistant / Support Staff SupervisorMarch 2010 – March 2016 – Assistant to the Worldwide Head of Music / Support Staff SupervisorNov 2008 – March 2010 – Agent Assistant October 2007 - Nov 2008 - Contracts AdministratorFebruary 2007 - October 2007 - ReceptionistAdditional Roles:Contract Focus TeamCloud Focus TeamAssistant Responsibilities:As an assistant there were are a number of different things that came up on a daily basis, some of these included, but were not limited to:Handled all phone callsCalendar management Organized and booked all travel arrangementsSet up video conferences Prepared and issued Artist’s contracts Tracked deposits and contractsCollected daily ticket counts for touring ArtistsEntered all show finals and approved financial statementsSupport Staff Supervisor Responsibilities:Supervised the administrative support and all office internsApproved of all vacation requests Organized coverage when employees were out of the office (when needed)Approved payroll hours through ADP systemOrganized all details for the annual office holiday partyOctober 2007 – November 2008: Contracts AdministratorTracked all incoming contracts and deposits for an artist roster of over 500 artistsReviewed mark ups to contracts and directed to assistants and agents when neededSent out daily updated deposit reports to the companyFebruary 2007 – October 2007: ReceptionistHandled a high volume of phone calls on multiple phone lines for an office of 27 staffSet up and cleaned up all office meetingsAssisted in the contracts department when needed

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