Heather McGlauflin
Experienced Industrial Engineer | Lean Six Sigma Green Belt | Operations & Supply Chain Expert | Process Improvement & Data-Driven Decision Making
- Role
- Server & Bartender at Margaritaville
- Location
- Medford, MA, US
- LinkedIn followers
- 500 followers
About Heather McGlauflin
As a Quality Assurance Engineer at CPI Radant Technologies Division, my focus is on…
Experience
Server & Bartender
Mar 2025 — Present · Boston, MA, US
As a server and bartender at one of Boston’s high-volume destinations, I delivered fast-paced, guest-focused service while creating a fun and welcoming atmosphere for both locals and tourists. I managed busy shifts with efficiency and professionalism, multitasking across food and beverage service, upselling menu items, and maintaining high standards of cleanliness and compliance. My role required strong communication, teamwork, and adaptability, especially during peak hours, large events, and seasonal rushes. I took pride in creating memorable experiences for every guest, whether I was behind the bar or on the floor.
Education
Worcester Polytechnic Institute
Master's degree, Management
Worcester Polytechnic Institute
Bachelor's degree, Industrial Engineering
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