Heather McEllistrem

About Heather McEllistrem

Results-driven sales and business development professional with decades of experience…

Experience

1. Design Sales Consultant

   Kohler Co.

   Feb 2024 — Present · US

   Engage with clients in their homes to create both functional and visually captivating bathrooms, prioritizing outstanding communication and artistic insight. Utilize 10-step sales process developed by Kohler to identify key opportunities and ultimately close at the conclusion of the appointment, with up to three appointments a day. • Transform client visions into high-impact bathroom designs, consistently exceeding expectations and driving customer satisfaction. • Ranked among the top 10-20% of sales performers, consistently generating 15% more revenue than the average consultant. • On track to achieve $2 million in annual sales - resulting in a spot on the coveted leaderboard that only a few others have attained.• Achieved the #1 Net Sales Lead Issued (NSLI) ranking among 15 peers across Wisconsin and Minnesota. • Earned CDCE (Creating Delightful Customer Experiences) Level 1 and Level II certifications in world-class customer service - developed by Kohler to ensure best-in-class experiences for customer interactions.

Education

• University of Wisconsin-Madison

  Bachelor of Arts - BA

Skills

• Market Research
• Entrepreneurship
• Sales Operations
• Relationship Building
• Resource Allocation
• Account Management
• Marketing Strategy
• Project Management
• Sales
• Leadership
• Competitive Analysis
• Start-Ups
• Strategic Planning
• Strategic Partnerships
• Business Development
• Cross Functional Team Building
• Organization & Prioritization Skills