Heather Martin

About Heather Martin

A seasoned professional with experience in Natural CPG industry since 2010. Awarded…

Experience

1. Distributor Key Account Manager - Kehe

   Green Spoon Sales

   Feb 2025 — Present · Boulder, CO, US

   Responsible for developing and managing the business at KeHE for brand partners. Supporting Distributor Relations Team. Provide direct oversight and management for all day-to-day business for brands at the KeHE headquarter level. Work interdepartmentally to resolve issues and find mutually beneficial solutions to grow the business.Help facilitate relationships with all distributor contacts, including Category Managers, Supply Chain Team, Supplier Managers, and other relevant teams.Submit and assist with new vendor on-boardingGeneral understanding of supplier agreements and other onboarding forms, nuances, and protocolKnowledge of current Policies and Procedures, agreement, and RoutingProcess vendor changesPricing and freight guidanceUnderstanding of relevant portalsLoad all new/seasonal items/shippersProcess pack changes, price changes, discos, and all spec/item changesCommunicate to trade and relevant Green Spoon contactsEnsure all certifications are currentAssist with Annual Promotional PlanningArrange calls, build planners, submit finalized programming throughout the year based on deadlinesStrong understanding of KeHE Programs, marketing vehicles, policies, and brand scorecardUtilize all reporting suites for Green Spoon and our supplier partnersBe middle person between Distributor Team and other Green Spoon departmentsEnsure all promotional calendars are aligned between Distributor Team and Promo TeamUtilize available platforms to optimize performance and potential for each brand and Distribution CenterFollow up with buyers to generate purchase orders to maintain consistent inventories/sales and avoid OOS issuesFollow up with buyers regarding PO revisions and supply issuesResolve transportation/fill-rate issuesStay updated on distributor sales/marketing vehicles and general updates.Assist in direction for deduction resolution and dispute process. Participate in industry events and shows.

Education

• Colorado Media School

  Broadcasting, Journalism, and Digital Communication