Heather Marple
Director Hypercare @Concentrix
Halifax, NS, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2018 — Present
Director Hypercare @Concentrix
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EDUCATION
N/A
St. Francis Xavier University
Bachelor's Degree
N/A
University College of Cape Breton
Bachelor's Degree
SKILLS
Media RelationsOutsourcingLeadershipTeam ManagementNet Promoter ScoreLoyalty ProgramsPerformance ManagementTransition ManagementExceed Sales GoalsCustomer SatisfactionBpoCustomer RetentionSales ProcessTelecommunicationsVendor ManagementVendor Relationship ManagementCall CentersCall Centre ImplementationAccount ManagementDigital MediaContact CentersCvmSales OperationsCustomer ExperienceManagementCustomer Service
ABOUT HEATHER MARPLE
Director Hypercare at Concentrix, a global technology and services company, providing support to the world’s best brands.
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