Heather Marks

About Heather Marks

I help people and their organizations make great things happen and achieve their business goals through people. As a Gallup-certified strengths coach and consultant, clients value my ability to activate strengths, make connections, accelerate momentum, and drive their desired outcomes. I take a balanced approach to:1) Coach - Work with people to use their strengths more effectively and accelerate results2) Consult - Draw insights from broad business experience and apply deep skills in change management and communications to directly support clients\' efforts. STRENGTHS: Individualization | Achiever | Developer | Arranger | Strategic (Clifton StrengthsFinder)SKILLS: Strategic Planning | Coaching | Facilitation | Writing | Editing | Training | EventsDISCIPLINES: Leadership & Management | Strategic Internal Communications | Change Management | Employee Engagement | Organizational Culture | Well-being & Resilience INDUSTRIES: Technology | Life Sciences Research & Tech | Manufacturing | Banking & Finance | Retail | Nonprofit

Experience

1. Transformational Change Leader

   itD

   Mar 2022 — Present · Raleigh, NC, US

   Provide senior-level strategy and support to clients to effectively deliver on their change management goals. Enable client\'s use of Chama, iTalent\'s innovative cloud-based software that enables companies to drive change agility and resiliency to achieve exponential change. Help identify and test additional Chama design and functionality improvements. Develop written and video training materials for Chama. Set up and test Chama\'s Help functionality via Zendesk.

Education

• Bryn Mawr College

  AB, French Language and Culture (major), English (minor)

  1987 — 1991

Skills

• Event Planning
• Performance Management
• Crm
• Consulting
• Integrated Marketing
• Leadership
• Project Management
• Management
• Team Building
• Intranet
• B2b
• Social Media
• Communication
• Public Relations
• Internal Communications
• Media Relations
• Business Strategy
• Integration
• Newsletters
• Communications Planning
• Process Improvement
• Marketing
• Marketing Communications
• Human Resources
• Organizational Development
• Program Management
• Corporate Communications
• Customer Relationship Management (Crm)
• Social Networking
• Event Management
• Crisis Communications
• Employee Engagement
• Cross-Functional Team Leadership
• Marketing Strategy
• Management Consulting
• Interviews
• Communication Training
• Editing
• Strategic Planning
• Content Management