Heather Brown
Chief Customer Officer - Driving Global Adoption, Retention & Growth
- Role
- Chief Customer Officer at LastPass
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Heather Brown
Heather is a results-oriented executive with over 25 years experience and a passion for customer success. Heather brings strategic and practical experience working with Enterprise, Commercial and high growth small and mid-size businesses focused on creating and realizing measurable business value.
Experience
Chief Customer Officer
Aug 2024 — Present · Houston, TX, US
Lead Global Customer Success, Customer Support, and Community teams, to deliver an integrated and exceptional customer experience across the organization.
Education
Santa Clara University
Bachelor's Degree, Finance and International Business
1995 — 1999
Skills
- Program Management
- Business Process
- Team Building
- Management
- Business Process Improvement
- Global Operations
- Business Analytics
- Leadership
- Data Analysis
- Cross-Functional Team Leadership
- Warehousing
- Forecasting
- I2
- Sales Operations
- Project Management
- Management Consulting
- Crm
- Sap
- Change Management
- Business Strategy
- Strategy
- Inventory Management
- Sales
- Business Analysis
- Operations Management
- Demand Planning
- Salesforce.com
- Process Improvement
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