Heather Johnson
Senior Customer Support Manager, Planning & Readiness
- Role
- Senior Customer Support Manager, Planning & Readiness at Roku
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
Experience
Senior Customer Support Manager, Planning & Readiness
May 2021 — Present · Austin, TX, US
Education
San Jose City College
Associate of Arts (A.A.), Political Science and Government
2008 — 2009
San José State University
Bachelor of Arts (B.A.), Political Science and Government
2009 — 2012
Skills
- Customer Service
- Training
- Customer Satisfaction
- Strategic Content Development
- Project Planning
- Microsoft Word
- Teamwork
- Nonprofits
- Microsoft Office
- Content Development
- Employee Training
- Recruiting
- Documentation
- Program Management
- Research
- Management
- Content Strategy
- Microsoft Excel
- Powerpoint
- Event Planning
- Training & Development
- Social Media
- Leadership
- Mentoring New Hires
- Instructional Design
- Data Analysis
- Quality Assurance
- Time Management
- Google Docs
- Public Policy
- Communication
- Content Management
- Project Management
- Public Speaking
- Social Networking
- Google+
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