Heather Lum
Senior Manager, Content Strategy & Design @UPMC Health Plan
Pittsburgh, PA, US
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WORK HISTORY
Mar 2020 — Present
Senior Manager, Content Strategy & Design @UPMC Health Plan
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Pittsburgh, PA, US
ABOUT HEATHER LUM
With nearly 20 years in the product design space, I’ve launched and grown several highly successful teams. Strategy for complex enterprise products is my sweet spot, along with a love for designing useful software tools. I’m skilled at facilitating collaboration between stakeholders, designers, and engineers. I’ve been a human-centered-design evangelist since my early days producing content as an information developer and editor.
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