Heather Kolasinsky

About Heather Kolasinsky

Business-focused Assistant General Counsel with 20 years in multifaceted in-house roles at two publicly traded Fortune 500 companies, including Head of Artificial Intelligence (AI), eDiscovery and Legal Operations at Humana. Excels at gathering information from legal SMEs, assessing risk, and issue spotting to propose timely and legally-sufficient operational solutions for business clients. Agile legal advisor relied on by executives and senior leaders across litigation, government investigations, functions for strong business acumen, excellence in driving operational efficiency, and proven ability to issue spot and proactively manage risk related to litigation, information governance, data use, antitrust and emerging technologies. Key Offerings • Litigation and eDiscovery. Establish eDiscovery programs. Direct litigation and enterprise discovery strategy for complex commercial disputes (including class actions), investigations, and government investigations, building efficient, defensible processes to strengthen legal positioning and drive financial recoveries. Manage AI-related litigation, government and shareholder inquiries regarding AI use in core business functions. • Legal Operations. Build and scale information governance and legal operations Lead all facets of legal operations, including internal and external resource management, technology selection and implementation, and KPIs, and partner with Finance to forecast and set long-term department budget. Spearhead high impact strategic initiatives and large-scale cross-functional projects to modernize processes. • Compliance. Design and lead roll out of risk management frameworks, policies, and procedures across AI, information governance and technology. Advise on corporate compliance programs on responsible AI use and ethics and discovery obligations. • Team Leadership. Lead a 5-person team, provide matrix leadership is over 20 others. Supervise and develop managers and individual contributors. Create and deliver trainings for attorneys and paralegals. Formulate technology and knowledge management strategies.

Experience

1. Assistant General Counsel, Ai, E-discovery and Legal Operations

   Humana

   Dec 2022 — Present

   Manage legal department with a business-focused approach, staffing to anticipating business needs, optimizing resourcing decisions, and strategically engaging outside counsel to deliver high-quality, cost-effective outcomes. Sample Impact in eDiscovery • Initiated and currently lead merging of linguistic modeling and generative AI to provide cutting-edge, cost-effective eDiscovery. • Counsel senior technology and corporate development leaders on legal obligations related to emerging technologies and M&A integrations and spin-offs. • Ensure compliance with DOJ guidelines, working to design policies, practices, and training programs addressing electronic data sources for a workface of employees. • Led discovery strategy related to internal risk assessment for the C-suite that saved $4.5M in outside fees while allowing the business to timely make a decision that had a $500M impact. • Architected discovery strategy for DOJ inquiry that hit agreed upon DOJ deadlines while reducing cost by $17.6M. • Led one of the nation’s largest eDiscovery collection (and recollection) reviews and production, with 22M+ documents for 150+ custodians. Oversaw multisite review with 400+ contract attorneys for second request. Provided weekly briefing to C-Suite. Sample Impact in AI • Lead counsel on AI governance strategy and primary advisor to executive leadership on responsible AI use. Developed and operationalized AI governance program, including human-in-the-loop safeguards, ethical principles, and risk-mitigation policies. Counseled AI Enablement Office while designing and operationalizing governance of AI, including generative AI, Agentic AI and future AI categories. • Tapped by CLO to build and lead a cross-functional, matrixed framework uniting Law, Compliance, and Enterprise Risk to review and advise on GenAI use cases during stage gating, enabling early innovation while mitigating risk.

Education

• University of Memphis

  JD/MBA

  2000 — 2003

• University of Memphis

  BBA, Finance

  1996 — 2000

• The University of Memphis—Cecil C. Humphreys School of Law

  JD, Law

  2000 — 2003

Skills

• Corporate Governance
• Policy
• Corporate Law
• Management
• Team Building
• Legal Issues
• Sec Filings
• Contract Negotiation
• Litigation Management
• Analysis
• Intellectual Property
• E-Discovery
• Document Review
• Leadership
• Sec Reporting
• Business Process Improvement
• Litigation Support
• Deal Analysis
• Budgets
• Vendor Management
• Bankruptcy
• Negotiation
• Cross-Functional Team Leadership
• Fundraising
• Deal Structuring
• Team Leadership
• Legal Writing
• Litigation
• Contract Management
• Strategic Planning