Heather Keller

Experience

1. Director of Apprentice Training Programs

   Medcerts

   Jul 2019 — Present

   There isn’t one kind of person and there shouldn’t be one kind of way to start a new career. MedCerts builds new paths for individuals to start their next career move. Join us in building the future. MedCerts is an online learning provider. MedCerts programs are self-paced, user-friendly, multimedia, & simulations. MedCerts provides learning assistance from expert instructors and certification professionals. Our comprehensive video-based training provide students with the knowledge, skills, and competencies required to obtain nationally and internationally recognized certifications in growing Healthcare and IT sectors. Our mission is to prepare students and workers for high-demand jobs and careers. To this effect, our instructors develop and offer individualized short-duration training courses in health information systems administration- including medical administrative assistant, billing and reimbursement, Electronic Health Records Specialist, Phlebotomy Technician, EKG/Cardio Technicians, Certified Professional Coders, Dental Assistant, Veterinary Assistant, Customer Service Professionals, & Information Technology Specialist competencies. We provide the necessary skills to earn nationally and internationally recognized certifications in high-demand areas. The main beneficiaries of the program are employers, individuals, career starters, career changers etc. Our goal is to help individuals obtain the skills for in demand jobs. Employers benefit from a well trained competent workforce. How are we different- Short term programs State of the art training solutions One on One support Career Services- soft skills courses, resume/interviewing support, job placement assistance Exam prep/Exam Fees- all included for National Certifications Success Rate- Exceeding expectation on a National level for completion rates Scalable Solution- for large healthcare systems to attract, train, and retain talent with apprenticeships and experiential learning

Education

• Siena Heights University

  Bachelor of Arts (B.A.), Fine and Studio Arts and Business Administration Management

  1990 — 1995

Skills

• Lead Generation
• Project Planning
• Social Networking
• Customer Service
• Non-Profits
• Workforce Development
• Human Resources
• Salesforce.com
• E-Learning
• Team Leadership
• Team Building
• Adult Education
• System Administration
• Nonprofits
• Instructional Design
• Business Development
• Event Planning
• Time Management
• Sales
• Career Development
• Fundraising
• Staff Development
• Strategic Planning
• Marketing
• Powerpoint
• Leadership Development
• Instructor-Led Training
• Program Management
• Strategy
• Resume Writing
• Change Management
• Social Media
• Project Management
• Outlook
• Recruiting
• Public Speaking
• Leadership
• Organizational Development
• New Business Development
• Higher Education