Heather Horner

Director of Homeowner Services - Ocean Reef Resort at Brittain Resorts & Hotels

Role: Director of Homeowner Services - Ocean Reef Resort at Brittain Resorts & Hotels
Location: Myrtle Beach, SC, US
LinkedIn followers: 500 followers

About Heather Horner

Accomplished Director of Homeowner Services with a demonstrated history of working in the hospitality and vacation rentals industry. Skilled in Business Management, employee training/development and IT with a strong background in Operations Management.

Experience

Director of Homeowner Services - Ocean Reef Resort
Brittain Resorts & Hotels
May 2019 — Present · Myrtle Beach, SC, US

Education

Portsmouth High School
High School, Business Administration & Fine Arts
Shawnee State University
Bachelor of Business Administration - BBA, Business Administration and Management, General

Contact information

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•••••@brittainresorts.com
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Current company

Brittain Resorts & Hotels

Hospitality · 276 employees · Founded 1943 · Myrtle Beach, South Carolina, United States

Brittain Resorts & Hotels (BRH) is a full-service hospitality management company providing multi-layered expertise in all disciplines of hotel and resort operations. Since 1943, BRH has been enriching the lives of its team members, guests, partners, and the communities they serve by providing exceptional guest experiences, a supportive work environment, and superior returns. With over 4,700 rooms, suites, and condos in the portfolio, the company currently operates 30 premier hotels and resorts and 45+ restaurants & bars within the United States. From measured and benchmarked operational strategies to proprietary data-driven decision-making in human resources, revenue management, and sales & marketing, BRH's defined processes ensure each property is best positioned in the ever-changing hospitality market. What we do: - Results-driven operational management and owner relations aligned to NOI growth and RevPAR index gains - Data-driven in-house revenue management, pricing, and distribution across brands and independent properties. Sales, marketing, and direct booking strategies with measured ROI - F&B operations, concepting, and outlet optimization - Capital planning, renovations, and repositioning to protect and increase asset value - Development advisory, underwriting, and feasibility for new development and conversions - HOA and vacation rental program management at scale - Technology, CRM, and business intelligence integration for transparent reporting If you are exploring a management change, developing a new asset, evaluating a repositioning, or seeking an equity partner, Brittain Resorts & Hotels is here to help.

brittainresorts.com

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About Heather Horner

Experience

Director of Homeowner Services - Ocean Reef Resort

Education

Portsmouth High School

Shawnee State University

Find verified contacts for anyone on LinkedIn