Heather Holden
Enterprise Systems Analyst, Senior @Zebra Technologies
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WORK HISTORY
Enterprise Systems Analyst, Senior @Zebra Technologies
Preston, GB
EDUCATION
Blackburn College
Diploma in Management Studies, Management
The Knowledge Academy
ITIL
ABOUT HEATHER HOLDEN
I have 25 years of delivering excellent Customer Service. I have an analytical approach to finding solutions to problems, defining systems-based capabilities to drive cost reduction, improve efficiencies, and partner satisfaction. With a can-do attitude, I have a dynamic approach. I am a trusted advisor to colleagues across the business, building excellent relationships, managing cross-functional teams to deliver results aligned with business strategy.Responsible for the development, roll-out and management of a Global Service Program, I deliver results, understanding both the customer needs, and through sound business acumen, drive adoption and retention, whilst working collaboratively with teams across all regions.
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