Heather Hill

About Heather Hill

I was a highly dedicated medical practice administrator for over 30 years in the healthcare industry in Florida. After decades of building my career and deeply establishing my roots in the medical field, I made the decision to transition from both my profession and lifelong home to pursue a new chapter. I drove across the country to Arizona, seeking a career that would provide the ideal work/life balance in a place where I could thrive both professionally and personally.In my new chapter, I chose to focus on the aspects of my career that I enjoyed most: healthcare benefits, retirement plans, payroll, taxes, human resources, employment law, QuickBooks, and A/R&A/P management, all while leveraging technology to improve operational efficiency. Over the years, I have gained extensive expertise in these areas and have adapted to the continuous advancements in technology, which have shaped how I approach work and problem-solving.As a People Operations Manager, I have found that working remotely allows me to be most productive, while also enabling me to fully appreciate the stunning outdoors and year-round beautiful weather that Arizona has to offer. This new environment has truly allowed me to combine my professional skills with my personal passions.With over 30 years of experience, I have accumulated invaluable knowledge, and I continue to build upon that foundation as technology continues to evolve.Areas of Expertise include: Creating Organized and Efficient Processes • Health Care Administration • Payroll, Healthcare Benefits • Human Resources • Bookkeeping A/P • Collections A/R, Office/ Operations/Facilities Management • Relationship Building & Negotiations • Sales Tax Filing • Healthcare Coding & Billing • Utilization of multiple software programs • Staff Training & Leadership • Advanced Problem Resolution • Asset Procurement TECHNICAL PROFICIENCYG-Workspace tools, Office 365, One Drive, Windows Live Mail, Firefox, Chrome, Outlook,Dropbox, Skype, Slack, QuickBooks Pro, Quickbooks Online, ADP Workforce, Timeforce, EasyPayNet, Collect All Manager, Easy Labor Manager Software, Avintus i-Solved HCMm Biometric Timeclocks, Self-Service HR & Payroll Portals, Oasis Payroll platform, ConnectWise, QuoteWerks, IT Glue, Cumulus, IMS Windows-based EHR, Medical Manager Unix-based EHR, EDI mapping EFT, ERA, 5010, X12 code sets, O365, ConnectWise, IT Glue, Oasis Payroll, BambooHR, Adobe for Teams, Paychex Flex PEO, Asana, Bill (fka Divvy), Avalara, SaasAnt Expensify, SharpSpring, Teamwork, and more.

Experience

1. Sr People Operations Manager

   Aytm

   Nov 2018 — Present · Mesa, AZ, US

   In the past several years we have built out our accounting department, and now I will be happily working primarily in People Operations. As a Sr. People Operations Manager, I help our amazing team of humans from their first offer for employment through their entire working experience. I own Payroll, Benefits, Perks, BambooHRIS, Paychex, and other People Operations initiatives.

Education

• Orlando Tech

  Dental Assistant, Dentistry

• Parkwood University

  Bachelor of Science (B.S.), Healthcare Administration

• UCF College of Business

  Certificate Program, Healthcare Management

  1997 — 1998

Skills

• Healthcare Analytics
• Working with Physicians
• Project Planning
• Team Leadership
• Adp Payroll
• Revenue Cycle
• Quality Assurance
• Event Planning
• Physician Billing
• Healthcare Consulting
• Executive Management
• Patient Satisfaction
• Program Development
• Team Building
• Management
• Credentialing
• Health Information Management
• Recruiting
• Medicare/Medicaid Reimbursement
• Hcm Processes & Forms
• Emr
• Medical Management
• Avintus Payroll
• Affordable Care Act
• Physician Practice Management
• Contract Negotiation
• Hipaa
• Leadership
• Healthcare Compliance
• Facility Management (Fm)
• Healthcare Reimbursement
• Physicians
• Hris Database Management
• Medical Terminology
• Team Motivation
• Troubleshooting
• Payroll
• Project Management
• Medical Billing
• Healthcare Management