Heather Lear
Manager, Onboarding Trainer | Customer Success & Professional Services at Salesforce
- Role
- Manager, Onboarding Trainer (Professional Services & Customer Success New Hires) at Salesforce
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Heather Lear
At Salesforce, my focus is on orchestrating onboarding training that champions customer advocacy and meticulous attention to detail. The role leverages my specialized skills in post-sales processes and customer success, honed over recent years as a Field Enablement Manager. My team\'s mission is to streamline onboarding, elevating the employee experience and satisfaction.My track record includes designing impactful training programs that enhance engagement and drive productivity. With certifications in Salesforce administration, I navigate complex training environments to deliver solutions that resonate across international landscapes. Collaborating closely with global teams, I strive to foster an inclusive and dynamic environment that propels our collective success.
Experience
Manager, Onboarding Trainer (Professional Services & Customer Success New Hires)
Apr 2023 — Present
Education
CAPA International Education - London
Human Resources Management and Services
Munich University of Technology
Manufacturing Engineering Technology
Purdue University
Bachelor of Science (B.S.), Organizational Leadership and Supervision
2015
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