Heather Gray

About Heather Gray

Oracle empowers organizations by helping people see data in new ways, discover insights…

Experience

1. Support Account Manager

   Oracle

   Nov 2019 — Present · Colorado Springs, CO, US

   At Oracle, I manage strategic customer relationships, overseeing a portfolio exceeding $81million in annual support revenue. I consistently achieve quota attainment and mitigate risk. I provide comprehensive support throughout the sales cycle, collaborating with internal teams and external sales forces. My role involves tracking sales data, identifying risks and opportunities, and developing action plans to increase market share. I facilitate regular account reviews with customers and ensure compliance with corporate policies, streamlining processes to enhance contract management and promote automation of support renewals.Some accomplishments in this role include:• Provide support to major companies, including Fortune 100.• Consistently exceed sales quota, averaging $81M in sales per year.• Earned Employee of the Month and a Top Performing Team Member.

Education

• University of Colorado Boulder

  Business

Skills

• Strategic Partnerships
• Sales Process
• Sales Operations
• Professional Services
• Direct Sales
• Salesforce.com
• Sales Enablement
• Crm
• Sales
• Software Industry
• Managed Services
• Integration
• Business Development
• Enterprise Software
• Sales Management
• Solution Selling
• Lead Generation
• Vendor Management
• Business Alliances
• Business Intelligence
• Pre-Sales
• Channel Partners
• Management
• Go-to-Market Strategy
• IT Service Management
• Demand Generation
• Account Management
• Selling
• Saas
• Business Analysis
• Channel
• Cloud Computing
• Partner Management