Heather Gray
General Manager at Club Pilates
- Role
- General Manager at Club Pilates
- Location
- Tulsa, OK, US
- LinkedIn followers
- 500 followers
Experience
General Manager
May 2018 — Present
Enhanced operational success through effective staffing, strong training,adherence to safety regulations and well-timed customer service-Increased monthly member retention rate by up to 106% afterimplementing new member engagement strategies and client service-Increased revenue streams by reducing costs, managing schedules andperforming variance and risk analysis to implement corrective actions-Currently top grossing club in the state of Oklahoma and nationallyrecognized for growth over quarter, as well as retail and retentionimprovement-Reviewed performance data to monitor and measure productivity, goalprogress and activity levels-Assessed financial statements and productivity reports to evaluate teammember performance, develop targeted improvements and implementchanges resulting in successful revenue growth
Skills
- Internet Recruiting
- Customer Service
- Vendor Management
- Training
- Networking
- Recruiting
- Talent Acquisition
- Applicant Tracking Systems
- Leadership
- Staffing Services
- Microsoft Office
- Sales
- Human Resources
- Troubleshooting
- Technical Recruiting
- Management
- Windows
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