Heather Gallus
Client Service Lead at Richardson Consulting Group, Inc.
- Role
- Client Service Lead at Richardson Consulting Group, Inc
- Location
- Naples, FL, US
- LinkedIn followers
- 500 followers
Experience
Client Service Lead
Richardson Consulting Group, Inc
Nov 2019 — Present · Naples, FL, US
Support client experience throughout project life cycle, including needs assessments, cost estimates and timelines, contract administration, resource management, project status updates, content review, and invoicing. Propose solutions to drive human performance and business value leveraging best practice research, innovation, and RCG technology partner platforms.We believe engaged, motivated, connected people are the key to lasting transformation. RCG services include organizational change, knowledge management, project management, content strategy and development, and leadership development. Our partner portfolio extends our capabilities in microlearning, digital coaching, video, leadership development, virtual reality, skills management, learning experience, digital adoption, and learning experience management. Current clients include: CNA Financial, UnitedHealth Group, UnitedHealthcare, Optum, General Mills, and Cargill
Education
Winona State University
Bachelor of Science (B.S.)
Winona State University
Bachelor of Science
Skills
- E-Learning
- Program Management
- Learning Management Systems
- Personal Development
- Training Delivery
- Training
- Instructor-Led Training
- Leadership
- Instructional Design
- Employee Training
- Adult Education
- Needs Analysis
- Training & Development
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