Heather Franks
Engaging Genuinely and Supporting Growth With Solutions and Partnerships
- Role
- Learning and Development Training Specialist at Bass Pro Shops
- Location
- Lincoln, NE, US
- LinkedIn followers
- 500 followers
About Heather Franks
I am a \"Wilderness Adventure Guide\": I love to tackle new adventures in work and…
Experience
Learning and Development Training Specialist
May 2024 — Present · Lincoln, NE, US
I collaborate with my team to design and deliver comprehensive training and development programs for new managers across multiple locations, co-leading 120-day onboarding initiatives that include intensive 4-day in-person training weeks focused on operations, performance, and leadership. For these programs, I track participant progress through detailed spreadsheets and data analysis to ensure successful completion. Our team hosts leadership development webinars, extending our reach beyond traditional training formats. My role encompasses content creation - co-authoring training materials, collaborating on video development, and maintaining documentation - alongside complex logistics coordination, including material sourcing, promotional item selection, and travel management. I am a key part of the team that develops and facilitates the \"Leadership Journey\" program for 175 field managers, creating a curriculum that offers customized leadership skill development and practice. I support new store launches through a 4-month preparation cycle, orchestrating training support that culminates in an intensive 5-day on-site training, ensuring successful grand openings.
Education
H & R Block Tax Preparer Course
Tax Preparer Certificate
2016
Academic Associates Literacy Educator Certification
Certificate in Literacy Instruction
2016
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