Heather Fleming

Key Account Manager @Thompson Safety

Annapolis, MD, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2025 — Present

Key Account Manager @Thompson Safety

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Annapolis, MD, US

Promotes company services through direct client contacts. Schedules sales calls and submits reports of sales activities. Generates positive revenue growth within defined customer base focusing on growing business services and overall revenue while retaining existing clients.

EDUCATION

2016 — 2016

Maryland Bartending Academy

Certificate, Bar Operations and Bartending

2018

WSET

Level 2

SKILLS

LeadershipManagementSalesTrainingCustomer SatisfactionRetailStore ManagementCustomer ExperienceCustomer RetentionWirelessDirect SalesSales OperationsSales ManagementCustomer ServiceMobile DevicesTeam LeadershipSales ProcessTeam BuildingInventory ManagementMerchandisingTime ManagementCoachingSales PresentationsNetworkingMicrosoft OfficeTelecommunicationsAccount ManagementCellular CommunicationsSolution SellingStrategic PartnershipsPoint of Sale (Pos) SystemsTeamworkStrategic PlanningHiringTeam ManagementNegotiationInventory ControlIosMobile ApplicationsAndroid

ABOUT HEATHER FLEMING

I’m a relationship-driven account management and customer success professional with over 20 years of experience helping people and businesses grow through trust and partnership. From supporting national accounts at Verizon to working with small business owners, I focus on listening, solving problems, and making solutions stick. Resilience, empathy, and genuine care are at the heart of every relationship I build. Always looking for meaningful connections and opportunities to create lasting impact.

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