Heather Cummins

Helping clients get pay right.

Role
Senior Customer Success Manager Datapeople at Payscale
Location
Clarksville, TN, US
LinkedIn followers
500 followers

Experience

  1. Senior Customer Success Manager Datapeople

    Payscale

    Jan 2026 — Present · Nashville, TN, US

    Senior Customer Success Manager leading the integration of DataPeople into the Payscale platform, ensuring a seamless experience for customers during acquisition and transitionPartnering with mid-market and enterprise clients to drive adoption, retention, and maximum value from the combined platformActed as a strategic advisor to stakeholders across Talent Acquisition, HR, and Compensation, translating product capabilities into measurable business outcomesBridged startup-style product teams with a scaled SaaS organization by aligning processes, success metrics, and customer workflowsHelping lead collaboration across Product, Implementation, Support, and Sales to reduce risk, support renewals, and improve customer outcomesFocused on continuity, clarity, and value realization to help customers fully leverage the platform throughout periods of change

Education

  • APSU/JCC

    AS- Biology/ AS- Music, Music Performance, General

    2009 — 2012

Skills

  • Microsoft Office
  • Social Media

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Heather Cummins — Senior Customer Success Manager Datapeople at Payscale in Clarksville, TN, US | Unifers