Heather Crothers

About Heather Crothers

I’m passionate about creating innovative solutions designed to improve efficiency and the…

Experience

1. HR Innovation Manager (Hris) First Vice President

   SouthState Bank

   Aug 2018 — Present

   Experienced in leading multiple HCM conversions, to include 7 mergers and acquisitions resulting in a employee company.* Partners with HR Leaders to build a long term HR technology strategy to ensure competitiveness and connection to HR initiatives.* Acts as a key stakeholder in the selection of new HR software, providing guidance during the contract negotiation process, taking a leadership role in the implementation of the system, and helping to define KPI’s of the technology to monitor overall performance compares to company expectations.* Assertively negotiates $1M+ technology contracts and holds technology vendors accountable for SLA’s and contract terms.* Proactively identifies opportunities to leverage HR technology enhancements and manages a high volume of department innovation projects through implementation, testing, and documentation of procedures, training, communication and monitoring of post-implementation tasks.* Primary contact for HR Technology case or issues escalation, acts as consultant for projects impacting the HR Technology systems, manages live file feeds from HR technology, and completes more complex system functions, to include, but not limited to mass imports, table restructuring, and administration access management.* Leads the HR Project Management team, ensuring successful implementations and creation of detailed change management strategies.* Creates an excess of 400 advanced reports for HR and external departments annually.* Develops and manages the HR Mergers and Acquisition plan to drive effective execution, successful employee/culture integration, and minimize risk, as well as leads the HRIS M&A conversion efforts.* Develops detailed communication strategies for key HR initiatives.

Skills

• Microsoft Office
• Project Coordination
• Strategic Planning
• Coaching
• Organization
• Business Process Improvement
• Employee Benefits
• Newsletters
• Cognos 10 Business Intelligence
• Hris Database Management
• Process Improvement
• Corporate Communications
• Training
• Visio
• Problem Solving
• Onboarding
• Critical Thinking
• Customer Service
• Human Resources
• Leadership
• Banking
• Performance Management
• Ms Office Suite
• Management