Heather Cotto
Quality Control Manager at Shawcor
- Role
- Quality Control Manager at Shawcor
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Heather Cotto
Experienced Quality Professional with a demonstrated history of working in the oil & energy industry. Skilled in various areas, including but not limited too; coating inspection, technical advisement on client coating specifications during contract review / bid process, development of technical documentation, coating properties testing, in lab and field. 15 years’ experience in scientific laboratory practices and principles, well versed in multiple analytical techniques and equipment as well as interpreting data to investigate challenges. I dedicated the last 12 years’ in quality control and testing of protective coatings for pipelines both onshore and offshore, specializing in deep water solutions and product capabilities. Working experience monitoring services in plant, field and spool base environments. Implementation of ISO 9001 QMS, auditing, root cause analysis, ISO, NACE, ASTM, DIN, CSA, API Standards, Oil & Gas, and Pipelines. Strong engineering professional with a Associate of Applied Science focused in Laboratory Technology.
Experience
Quality Control Manager
Oct 2020 — Present · Channelview, TX, US
Responsible for Quality control for the site including the FBE, 3LPP, Thermal Insulation and ID Plant. Implementation of the Quality Management System, coordinate Quality Assurance documentation as well as supervise all aspects of the lab. Monitor and analyze customer satisfaction surveys. Communicate with customers and internal and external auditors to address and resolve quality issues professionally. Work closely with Production supervision to analyze plant capabilities or limitations to recommend specification revisions if and when necessary. Raise employee awareness of Quality Management System, Quality spot Checks and continual improvement of the site’s QMS. Monthly review with Lead Team on Management Procedures, Conduct Management review meetings, root cause analysis, quality incident reporting and audit closeout reviews.
Education
Lamar State College-Orange
Associate of Science (A.S.), Pre-Medicine/Pre-Medical Studies
2000 — 2002
NACE
CIP Level II Certified, Coating Inspection
Lamar State College-Orange
Associate of Applied Science, Medical Laboratory Technology
2004 — 2006
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