Heather Connor

Wellness Professional/Client Services Manager

Role
Patient Scheduler Office Manager at Advanced Health & Wellness
Location
Plymouth, MA, US
LinkedIn followers
500 followers

About Heather Connor

Member of the International Society of Female Professionals since September 2021* Client Services Manager for both non-profit and corporate entities* Health & Wellness Professional / Bodyworker for 15+ years* B.S. in Psychology with a focus in Social Psychology and Organizational Development* Certificate in Business Administration & Bookkeeping with Quick Books 2018* Expert level customer service skills focused on listening, solutions and building customer loyalty* Excellent editing, writing, organizing, research, problem-solving and time management skills* Hired, trained, and supervised administrative assistants and interns and created project timelines* Experienced with Microsoft Office (Word, Excel, PowerPoint), Google Suite, Quick Books 2018* Experience with website editing through Word Press and creating a social media presence* Creation of newsletters mailings and automation through both Constant Contact and Mail Chimp* Conducted healthcare research as part of a leadership team at a management consulting firm* SAT Tutor for Summit Educational Group, helped raise students scores 300+ points* Ten years experience as a Sales and Project Administrator across several industries* Recruiting Assistant at U-MASS Amherst\'s Mather Career Center* Executive Assistant to the Microbiology Chair / President of the NIH Grant Review Board

Experience

  1. Patient Scheduler Office Manager

    Advanced Health & Wellness

    Mar 2021 — Present · Andover, MA, US

    In this part-time position, I am the first point of contact for prospective new patients. I share the benefits of Naturopathic Medicine and answer questions about our center\'s services, pricing, scheduling, etc. I handle patient scheduling, setting up new patient EMR accounts, mailing new patient forms and contracts, arranging sauna visits, accepting payments. greeting guests, cleaning the center each week and following all required COVID-19 protocols.

Education

  • Arizona Center for Integrative Medicine

    Environmental Medicine, Nutrition and Cancer

  • Muscular Therapy Institute

    Certificate in Muscular Therapy

  • University of Massachusetts, Amherst

    Bachelor of Science in Psychology

  • Institute for Integrative Nutrition (IIN)

    Health Coaching Certificate

  • Millenium Training Institute

    Business Administration and Bookkeeping

Skills

  • Yoga
  • Project Administration
  • Wellness Coaching
  • Nutrition
  • Leadership
  • Relaxation
  • Microsoft Office
  • Microsoft Office 2007
  • Quickbooks
  • Transformational Life Coaching
  • Writing
  • Management
  • Proofreading
  • Healing
  • Stress Management
  • Meditation
  • Bookkeeping
  • Holistic Health
  • Healthcare
  • Wellness
  • Editing
  • Training
  • Wellbeing

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Heather Connor — Patient Scheduler Office Manager at Advanced Health & Wellness in Plymouth, MA, US | Unifers